쇼핑 TIP
- 01 신규 회원 가입시
- 적립금 2,000원(적립금은 첫 구매시 사용 가능 합니다.) 5% 할인 쿠폰(쥬얼리 전용)(5만원 이상 구매 시 사용 가능), 7% 할인 쿠폰(쥬얼리 전용)(7만원 이상 구매 시 사용 가능)
- 02 회원 혜택
- 등급에 따라 1% ~ 최대 10% 추가 적립됩니다. 폭스타일앱으로 구매 시 5% 추가 적립됩니다.
- 03 무료 배송
- 3만원 이상 구매 고객은 배송비가 부가되지 않습니다.2만원 이상 구매 고객은 다음 배송시 사용할 수 있는 무료배송 쿠폰이 증정됩니다.
- 04 포토,후기작성
- 포토후기 1,000원, 텍스트 후기 300원이 적립됩니다. (기타 용품은 제외되며, 만원 이하의 제품은 절반만 지급합니다.)포토리뷰 퀸에게는 1만원이 증정됩니다.
상품 교환, 반품, AS안내
-
1. Order cancellation
- Cancellation cannot be made after 12:00p.m. on the next day of the order date, though the shipment hasn’t begun.
- If the product hasn’t shipped yet, the cancellation can be made before 12:00p.m. on the next day of order date through email.
- When ordering through deposit, order cancellation before payment is done if payment isn’t made within 3 days.
- If cancellation is received/approved after shipping due to private reasons, then you must pay for round-trip delivery rate to your location.
2. Exchange/Refund
- Exchange/refund request can be registered through email within 7 days after delivery.
- The round-trip shipping rate is charged to the customer for exchange/refund due to customer’s private reasons.
- If refund is approved after request, then we will guide you in regard to the refund charge and round-trip delivery fees.
- If the product is different from our description/advertisement on the page, or you are eligible for exchange/refund due to product malfunction or wrong delivery, then the shipping rate for refund/exchange will be paid by our company.※ Other policies regarding exchange/refund will follow the Terms of Agreement & Usage.
3. Cases when refund is not possible
- When there is no product failure/wrong delivery
- When no description is offered for reasons for refund
- When seal/tag of the product has been removed
- When the product is used or laundered at least once
- When the product is damaged/changed due to reason attributable to customer
- When product packaging (bag/case) is lost
- When the refund date has passed
- When the product or its packaging is damaged
4. Delivery Information
1) Shipping Charge
- The international shipping price differs according to the weight and rate set by the shipping company (box weight included).2) Delivery Date
- Generally, delivery is completed within a minimum of 5 to a maximum of 10 business days after payment is completed.
- The delivery date may change depending on the country, product inventory, customs, and other factors.
- You can check the delivery information after the shipping has started through your email or My Page > Order Details Page.3) Precautions (The delivery date may be inevitably delayed due to the circumstances below. We ask for your kind understanding.)
- Ordering is done during or before company’s holidays.
- Delivery coincides with company holidays, year-end and New Year holidays, or summer holidays.
- High delivery traffic (e.g. due to bad weather)
- Orders made during Saturdays, Sundays, or festival days are sent on the next business day.
- REVIEW
- Q&A
